Billing & Payment

Personalizing Cards


Mailing & Shipping

When should I send my Christmas cards?"

The USPS has released their recommended deadlines for expected delivery by December 25th.
12/8/22 for AFO/FPO/DPO
12/15/22 for First Class Mail Service

How does CardFool send my cards?

We send all cards through USPS First Class shipping.
Any card you mail directly to recipient is mailed with a first class stamp just like it was send from your mailbox!
Any cards you send to yourself are shipped in a rigid mailer with blank envelopes and shinkwrapped for their protection!

How long will it take for my cards to arrive?

According to the USPS First Class Shipping, most mailed cards arrive within 2-5 mailing days from when it's mailed. If you order your card before 2pm CST Monday through Friday, it will be printed and mailed/shipped the same day.
Click here to learn about first First Class Shipping from the United States Postal Service website.
You will recieve a confirmation email when we give your cards to the post office to be delivered.

**Notice** As a result of the ongoing COVID-19 emergency, certain packages may take longer than usual to arrive.

Use this official USPS delivery estimate map to estimate delivery times for your card:
(All our cards are mailed from the red market below)

Ecards

How much do Ecards cost?

All Ecards are $1.99 to send via email.

I am having trouble with my Ecard order.

For assistance with Ecard orders please submit a ticket here or email our customer support at emily@cardfool.com

Where is my Ecard?

Sometimes Ecards will end up in the junk or spam or other inboxes.

I am having trouble redeeming my gift card.

For any assistance with redeeming gift cards please contact help@jifiti.com


Subscription

What is the Ecard Subscription?

We are no longer offering Ecard Subscriptions. Any active subscription will continue until renewal and will not automatically renew at the end of the subscription.

Account

I've forgotten my password. What can I do?

No problem! We'll send you a link to your account email that will allow you to change your password. Go here and enter your account email to have the reset email sent out immediately!

How do I check my Order Status?

Go here to your "Order History" page. You'll see the status of each card in your order in the white box on the right side of the page.


The status of Printed Cards are either "Ready" or "Shipped". If they are "Ready", then they have not been sent to the printer yet to be mailed. When the are "Shipped", it means that they have been printed and mailed. You will receive and email when your order has been printed and given to the post office for delivery. For estimated delivery times, see the USPS map above (here).


The status for Ecards are either "Ready" or "Shipped" as well. A "Shipped" Ecard means that we have successfully delivered your Ecard to the recipient Email address provided. You will receive and email alerting you when your Ecard was opened by it's recipient.

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